Governance Hub

Legal & Policies

Omniscan operates as a high-integrity infrastructure provider. "Member" refers to any business entity, retailer, or brand that maintains an account on the platform.

Policy Framework

Consumer Terms of Service

Last Updated: May 6, 2026

1. Platform Nature & Members

Omniscan is a technology platform that enables product discovery, verification, and transaction coordination between consumers and independent Members. Transactions occur directly between consumers and Members. Consumers are not required to create accounts to use core features.

2. Public API Recall System Disclosure

Recall and safety information displayed within Omniscan is obtained from publicly available governmental and third-party data sources. Omniscan does not create, verify, certify, or independently validate recall data and makes no guarantees regarding completeness, accuracy, timeliness, or availability of such information.

3. Limitation of Liability

To the maximum extent permitted by law, Omniscan's total liability arising from or relating to the service shall not exceed the total amount paid by you to Omniscan during the twelve (12) months preceding the event giving rise to the claim. IN NO EVENT SHALL OMNISCAN BE LIABLE FOR INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES.

4. Binding Arbitration & Class Action Waiver

ANY DISPUTE WILL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT. BY AGREEING TO THESE TERMS, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

5. No Personal Guarantee

Nothing within these Terms shall be interpreted as creating a personal guarantee, personal warranty, or individual obligation by any founder, operator, or representative of Omniscan.

Partner Infrastructure

Member Terms & Conditions

Last Updated: May 6, 2026

1. Payments and Financial Processing

Members acknowledge that Omniscan does not act as a payment processor, escrow agent, bank, or financial intermediary. Payments are processed entirely through third-party providers selected by the platform. Members are responsible for maintaining active accounts with the designated payment provider in order to receive funds. Omniscan does not hold sponsor funds or store banking credentials.

2. Payment Split Disclosure

Members acknowledge that payments may be automatically divided by the payment processor between the Member and Omniscan as a platform service fee (typically an 85/15 split). Omniscan does not manually distribute funds or hold transaction balances.

3. Member Responsibilities

Members are solely responsible for product accuracy, pricing, regulatory compliance, recalls issued by manufacturers or authorities, and customer service obligations.

4. QR Confirmation

Certain transactions require QR code confirmation to verify fulfillment. The QR confirmation constitutes proof of completion between the consumer and the Member.

5. Termination

Either party may terminate this agreement by providing a minimum of one (1) week's written notice to the other party.

Consumer Privacy Policy

Updated: August 28, 2026

Overview

You can use Omniscan as a guest, identified only by a random identifier stored on your device, or create an account with an email and password. If you place an order, we store what you ordered, your delivery address, and your OmniPoints/OmniPass status against that identity (guest identifier or account) so you can track orders, earn rewards, and view your order history.

1. Payment Information

Omniscan does not collect or store your card number, expiry date, or CVV. Card details are entered directly into secure fields provided by Stripe, Inc., our payment processor — that information is transmitted directly to Stripe and never touches Omniscan's own servers or code. Omniscan receives only limited confirmation data from Stripe, such as payment status and the last four digits of your card.

2. Account and Order Data

If you create an account, we store your email and a securely hashed password (never your plain password). Whether you order as a guest or an account holder, we store your delivery address, order contents, and order history so you can track deliveries and request refunds. If you enable two-factor authentication, a security key is stored to verify your login.

3. Public API Data

Product recall checks are processed using public government data sources. These lookups are not linked to your personal identity beyond what's needed to show you the result.

4. Why We Collect This Information

We collect and use your information to: fulfill and track your orders; process payments through Stripe; provide OmniPass and OmniPoints rewards; communicate with you about your orders; prevent fraud; and comply with tax and financial recordkeeping laws. Where required by law (such as under the EU General Data Protection Regulation), our legal basis for processing is either that it is necessary to perform our contract with you (fulfilling your order), a legal obligation (tax records), or your consent (optional features like location-based tax detection).

5. How Long We Keep Your Data

We keep account and order data for as long as your account is active, and for a further period afterward as required by applicable tax, accounting, and fraud-prevention laws (commonly several years for financial transaction records). If you delete your account, we delete or anonymize personal data that we are not legally required to retain.

6. Who We Share Data With

We share data with the minimum third parties necessary to run the service: Stripe (payment processing), our cloud hosting and database providers, and, for delivery orders, our courier partner. These providers are only permitted to use your data to provide their service to us. We do not sell your personal information to anyone, and we do not share it with third parties for their own independent marketing purposes.

7. Your Data Rights

Depending on where you live, you may have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data; receive a copy of your data in a portable format; object to or restrict certain processing; and (for California residents) know what categories of data we collect and confirm that we do not sell personal information. You can exercise most of these rights directly from Settings → Privacy & My Data in the app, or by contacting us using the details below.

8. International Data Transfers

Our service providers may process and store data in countries other than your own, including the United States and Canada. Where required, we rely on standard contractual safeguards offered by those providers to protect your data during international transfers.

9. Children's Privacy

Omniscan is not directed at children, and we do not knowingly collect personal information from anyone under the age of 16. If we learn we have collected such information, we will delete it.

10. Changes to This Policy

We may update this policy from time to time. The "Updated" date at the top of this page reflects the most recent revision. Material changes will be reflected here before they take effect.

11. Contact Us

For any privacy question or to exercise your rights beyond what's available in the app's Settings, contact us at omniscan.app@gmail.com.

Marketplace Refund Policy

Refunds are processed as reversals of original transactions to maintain the integrity of the technology platform model.

1. Eligibility

Refund requests may be initiated through Omniscan within thirty (30) days of purchase. Completion requires in-store QR verification by the Member.

2. Processing Flow

Approved refunds are executed solely by the payment processor. Amounts are proportionally allocated according to the original payment split between the Member and Omniscan. Omniscan does not independently transfer funds or issue payments.

OmniPoints Terms & Conditions

OmniPoints is the loyalty rewards program offered by OmniScan ("OmniScan", "we", "our", or "us"). Customers can earn OmniPoints on eligible purchases and redeem them for eligible purchases through the OmniScan platform.

1. Eligibility

Customers with a valid OmniScan account may participate. OmniScan may suspend or terminate participation for fraud, abuse, or violations of these Terms.

2. Point Value

1 OmniPoint has a redemption value of CA$0.001. 1,000 OmniPoints have a redemption value of CA$1.00. OmniPoints are promotional rewards only and cannot be redeemed for cash.

3. Earning Points

Customers may earn OmniPoints on eligible purchases and promotions. The number of points earned may vary based on purchase amount, promotional offers, sponsored products, and OmniPass membership.

4. Redeeming Points

Customers may redeem OmniPoints for eligible purchases through OmniScan. Points have no value outside the OmniScan platform.

5. Expiration

OmniPoints expire after 24 consecutive months of no qualifying activity. Qualifying activity includes completing an eligible purchase, earning OmniPoints, or redeeming OmniPoints.

6. Fraud & Abuse

OmniScan may suspend or permanently terminate accounts involved in fraud, abuse, or manipulation of the rewards system.

7. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

OmniPoints Privacy Policy

This Privacy Policy explains how OmniScan collects, uses, stores, and protects information relating to the OmniPoints loyalty program.

1. Information We Collect

We may collect: name, email address, account identifier, purchase history, points earned, points redeemed, point expiration history, transaction history, device and security information, and customer support communications.

2. How We Use Your Information

We use this information to operate the OmniPoints program, calculate point balances, process redemptions, detect fraud, send expiration reminders, and provide customer support.

3. Data Sharing

We do not sell personal information. We may share information with payment processors, cloud service providers, delivery partners, and retail partners as necessary to complete transactions.

Platform Infrastructure

Omniscan provides sovereign auditing tools, automated product insight technology, and transaction coordination infrastructure connecting consumers and independent Members.

Omniscan operates solely as a technology platform and is not:

• a retailer,
• a distributor,
• a marketplace seller,
• a financial institution,
• an escrow service,
• a logistics provider, or
• the seller of record for any product.

Technology Role

Omniscan enables product discovery, recall verification using publicly available APIs, QR-based transaction confirmation, and automated payment coordination through third-party processors.

Independent Members

All products, pricing, warranties, representations, and fulfillment obligations are determined solely by participating Members.

Infrastructure Security

Omniscan is built using a data-minimization architecture designed to limit the collection, storage, and exposure of personal information.

Data Minimization by Design

Omniscan does not request, receive, process, or store consumer financial credentials, including credit card numbers, banking information, or payment authentication data.

Third-Party Payment Processing

All payments are processed exclusively by regulated third-party payment processors, including but not limited to Stripe.

Encryption & Transmission Security

All communications between user devices, Members, and Omniscan services are transmitted using industry-standard encrypted protocols (HTTPS/TLS).

Member Privacy Policy

We collect business contact information and operational analytics necessary to provide platform features to Members. Financial credentials are stored only by payment processors.

Acceptable Use

Prohibited: Scraping, reverse engineering, fraud, or bypassing payment flows. All activity must comply with Canadian federal and provincial laws.